Santa Monica Toyota Sucks! They Don't Adhere to AAA "Preferred Dealership" Program

Great AAA Program, Dim Wits at Toyota of Santa Monica

AAA California has this rad program where you can buy new cars at pre-negotiated, discounted prices. It's part of being in their 'recommended dealerships' network. So I fill out a 'configure your dream car' form and it's actually a blue base 2008 Toyota Tacoma Access Cab pickup. I also comment on the form that I'm simply looking for the lowest price on the base version of the specific model Tacoma I want. The AAA site says that someone from Santa Monica Toyota, the closest recommended dealer to me, would be in contact with me. So I get an email from their Fleet Manager, Hutch:

Hi John
Thanks for your interest in a Tacoma. However we do not provid qoutes via email or per phone call. Also we do not have any base Tacomas in stock new or used. I assume you want the lowest price on the lowest tacoma thats what you mentioned here in your message to me. Best of luck too you.
Thanks,
Hutch

Hutch of Santa Monica Toyota Failed High School English

Well, Hutch, your lofty sounding title certainly made me think that you would be able to spell such words as "provide" and "quotes." Also thought you might be able to maneuver around grammar mistakes like inconsistent capitalization, run-on sentences, and using the wrong spelling of a similar sounding word (mistaking "to" for "too"), but apparently you hit the wall head on and only got one star on your crash test rating.

Santa Monica Toyota: Dead Set Against Direct Savings

All kidding about this man's inability to draft a coherent pitch to a HOT lead (I seriously need a car, have stellar credit, and am ready to do business yesterday!) aside, the thing that really peeves me about this is the fact that nowhere in the email does he suggest that he's willing to help me find what I want. Isn't that the most basic premise of sales: listen to the customer and just sell him/her what they are asking to buy? I thought that was the beauty about this AAA program: the dealership negotiates with AAA for a rate they are comfortable selling cars and trucks at, and then the customer simply asks for what they want, fills out some paperwork, and then they have a deal?

Hutch's email seems in total contradiction of the spirit of this AAA referral program. I am publicly calling upon AAA to remove Santa Monica Toyota from this program because they have quickly demonstrated to me an unwillingness to assist me in taking advantage of the savings the program supposedly provides on the vehicle I desire.

Toyota of Santa Monica sucks. That's my conclusion. Clinebell out.